Orders are delivered within the United Arab Emirates to the address provided by the customer at the time of purchase, and the customer is responsible for ensuring that all delivery details, including the address and contact number, are accurate and complete to guarantee timely delivery. Delivery timing is based on the agreed schedule and service availability. Louai Kassad Cake is not responsible for delays resulting from incorrect information, the unavailability of the recipient, or circumstances beyond our control such as weather conditions or regulatory restrictions. The customer must inspect the product upon delivery to ensure it is in satisfactory condition, and delivery is considered completed once the order has been received by the customer or their representative. This policy is governed by the applicable laws and regulations of the United Arab Emirates.
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